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Lead Tracking System with Tilda, Zapier, and Airtable: Demo Part Two

This is part three in our creating and automating a lead tracking system blog series with Tilda, Zapier, and Airtable. In the previous two posts, we gave an introduction to Tilda and used Tilda to create a site with a form that sends it’s data to Airtable via Zapier. This post will focus on automating next step interaction with the lead after “vetting the lead” and checking them off to send the next steps in Airtable. This blog series can be visualized in video form by watching the webinar linked at the end of the blog.

In the previous blog of this series, we created and automated the process in which we gathered leads from our Tilda site, sent the lead information to Airtable through Zapier, and then (in the back of our heads) automated an email notification to our internal operations team that someone has filled out the form on Tilda. Now, we will automate the process in which we send next steps to the lead who filled out the form on Tilda. A broken-down description of the purpose of each application is shown below.

  • Tilda
    • Simple site with a form to gather leads
  • Zapier
    • 1st Zap
      • Tilda form data -> Airtable + Email to Operations Team
    • 2nd Zap
      • Airtable -> Email to lead with next steps
  • Airtable
    • Store Tilda lead information
    • Checkbox to send next steps to lead

We will start by making a new zap.

Selecting First App For New Zap
Selecting First App For New Zap

Our first app is going to be Airtable, and we are going to select “New Record in View” for the Trigger Event.

Choose New Record in View For Trigger Event
Choose New Record in View For Trigger Event

To watch for “New Record in View” in Airtable, we will need to create a new grid in Airtable like so:

Create new grid in demo base
Create new grid in demo base

We will rename this grid to “Next Steps Chosen”

Name new grid Next Steps Chosen
Name new grid Next Steps Chosen

We will need to set up a filter in this view to filter the items by “Next Steps = Checked”, like so:

Create filter on next steps chosen grid
Create filter on next steps chosen grid

So now, when we click on a checkbox for a specific lead, the new grid “Next Steps Chosen” will be populated by the lead that has the checkbox marked. 

Moving back to Zapier, we will continue setting up the zap by selecting demo base as our base, table 1 as our table, and next steps chosen as our view.

Select Table 1 and Next steps chosen
Select Table 1 and Next steps chosen

To test the trigger and make sure the data can be pulled through, we will go back to Airtable, and click the checkbox on one of our leads we created in the last blog. 

Once clicked, we can go to the “Next Steps Chosen” grid and we can see that the lead has populated the view. 

Appreciate new data in next steps chosen grid
Appreciate new data in next steps chosen grid

Now, we can go back to Zapier and run “Test Trigger” and we should see the data coming through, which should match the lead we selected for next steps. 

Test Data from Airtable
Test Data from Airtable

For demo purposes, we will keep our next steps simple. Our next steps will be an email sent to the lead with an imaginary link to Calendly to schedule an interview with someone on our team. In this email, we can also cc or bcc our internal operations team to track that an email has been sent to the lead.

Now, we will click continue on Zapier and select Gmail as our next app. After inserting the credentials, we will want to set “Send Email” as our Action Event. 

Select Gmail as next app and send email as action event
Select Gmail as next app and send email as action event

After hitting continue, we will set our “To” to the Airtable email we pulled in step 1 of the zap, and add our internal operations email as the cc (or my work email for demo purposes). 

Filling out email with data from airtable
Filling out email with data from airtable

Moving down the subject line, you can add whatever you like. And for the body, like I said above, we will have an imaginary calendly link for scheduling interviews with someone on our team. 

Subject line for email
Subject line for email
Body of email
Body of email

Now, when testing the trigger, if you set the cc to your own email like I did, you will see the result. 

Test data email
Test data email

Once the email goes through, we can turn on the zap, and now that concludes our demo scenario.

In Part 3 of this blog series, we have now automated a system to send the next steps to our leads that we have designated for the next steps. In the overarching concept, we have now created and automated a lead tracking system with Tilda, Zapier, and Airtable. We created a site on Tilda with a form to gather leads, send that lead information using Zapier to Airtable, and after “vetting” the leads, we sent a next steps email for setting up an interview. We can now test this from the top, starting with the Tilda form, and see the fruit of our labor. 

Enter some information for a final test into the form and submit.

Final test form data
Final test form data

After submitting, we see the data in the “Table 1” view of the Airtable.

Final Test populated in Airtable
Final Test populated in Airtable

We can click the next steps checkbox for “Final Test” and we can appreciate that data in the “Next Steps Chosen” view.

Final Test populated Next Steps Chosen after check marked
Final Test populated Next Steps Chosen after check marked

The email zap does not run on an instant trigger, so if it has not run yet, you can hit the drop-down on the zap and hit run.

Manually run next steps zap
Manually run next steps zap

Now we can check our email, and we should see the main email, or cc (depending on which emails you inserted for those) addressed to “Final Test”, which is the name we used for this final test.

Email of next steps sent to Final Test
Email of next steps sent to Final Test

And there you have it, we have now created and automated a lead tracking system that operation teams do not have to manually do and monitor (outside of vetting leads). Thank you for joining us here at Anant. If you have any questions regarding this process or would like help streamlining out your business platform and/or require support, please feel free to contact us at solutions@anant.us or call us at (855) 262-6826. 

Lead Tracking System With Tilda, Zapier, and Airtable Webinar
  1. Lead Tracking System With Tilda, Zapier, and Airtable: Tilda Introduction
  2. Lead Tracking System With Tilda, Zapier, and Airtable: Demo Part One
  3. Lead Tracking System With Tilda, Zapier, and Airtable: Demo Part Two

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