Customer Experience Management
Why did I choose this resource? I chose this resource to gain knowledge about the customer experience and why it […]
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November 2014
Complaint Management Excellence
Why did I choose this resource? I chose this resource to understand the importance of the complaint handling process. What
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Customer Satisfaction is Worthless, Customer Loyalty is Priceless
Why did I choose this resource? I chose this resource to learn how to improve our client retention rating. What
Customer Satisfaction is Worthless, Customer Loyalty is Priceless Read More »
Slideshare – Process – From Vision to Executing Strategy
You’ve got a great idea. How do you make it happen? Even if you have the vision, how can you
Slideshare – Process – From Vision to Executing Strategy Read More »
