Practical Project Management; Tips, Tactics, and Tools
Why did I choose this resource? I chose this resource to learn more about project management and what it entails. […]
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Management
Managing Customer Relationships
Why did I choose this resource? I chose this resource to study the importance of customer relationships and how to
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Customer Experience Management
Why did I choose this resource? I chose this resource to gain knowledge about the customer experience and why it
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Complaint Management Excellence
Why did I choose this resource? I chose this resource to understand the importance of the complaint handling process. What
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Selling to VITO: Get to the top. Get to the Point. Get to the sale.
VITO RULE #0 – VITO (the Very Important Top Officer) is the ultimate approver of everything that happens in the organization,
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HBR: Knowledge Management – “Managing Professional Intellect: Making the Most of the Best”
Why did I choose this resource? I chose to read this source because I truly believe that managing human intellect
