Hiring the Best: A Manager’s Guide to Effective Recruitment

Hiring the Best

Why did I choose this resource?

I chose this resource to learn how to improve my knowledge of reviewing resumes and performing screening calls.

What did you learn from it?

I learned what to look for when analyzing a resume, a better method to conduct screening calls, and the best questions and process to interview new prospects.

Key Knowledge

  • Creating the Job Description
    • Skills
    • Professional and Educational experience
    • Benchmarks
  • Where to look for new prospects
    • Within the company
    • Customers
    • Ex/Current Employees
  • Where to post positions
    • Media
    • Web
    • Colleges
    • Professional Associations
  • Creating the Job Announcement
    • Attention-grabbing Headline
    • Job Description
    • Requirements
    • Salary
      • Generate twice as many responses when salary is added to the announcement
    • Benefits
  • Reviewing Resumes
    • Problem solving
    • Education
    • Experience
    • Skills
      • Communication – Time Management – Personal/Project Management – Team Participation – Energy – Persistence – Confidence – Commitment – Integrity – Pride – Professionalism – Efficiency – Financial Acumen – Enthusiasm –
      • Manageability: work independently and in a group, avoid emotional involvement, and respond constructively to criticism
  • Screening Call – 20 % asking questions – 80% listening
    • Questions
      • Current job responsibilities
      • Experiences with processes and skills
      • Role in the department
      • Qualifications directly related to the job
      • What do they like best about the job
      • What is their greatest success
      • Current salary and bonuses
  • Interview Outline (“Polite Interrogation”)
    • Set the tone
    • Provide an overview of the position
    • More detailed description of candidates work experience
    • Determine the candidates actual capabilities
      • Situational interviewing – field testing
      • Professional behavior testing – team player, communication and organizational skills
      • Stress testing – relevance of past job experiences to available position
  • Interview questions should be open ended for the most part

How are you using what you learned?

I am using what I learned to update documents regarding the criteria for reviewing resumes as well as updating the scripts and process of screening calls

Key Changes / Key Actions

  • Update documents for assessing resumes
  • Update screening call script


  • Name : Hiring the Best: A Manager’s Guide to Effective Recruitment
  • Author : Martin Yate
  • getAbstract.com: Link to Book

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