Why did I choose this resource?
I chose this resource to help me set a foundation for my business as well as help improve my sales skills.
What did you learn from it?
I learned how to manage a business and improve sales by improving marketing and advertising. I also learned techniques to hire a stellar employee and how to find and retain the best buyers.
Key Knowledge
- 12 Key Strategies
- Maximize Productivity
- Hold meetings for each department in your business.
- Focus on the three P’s: planning, procedures and policies
- Train
- Skills and professionalism need to be constantly improving
- To be an expert, you need the most current information
- Workshop Methodology
- Weekly meetings that allow the staff to help identify and create solutions to problems in the company.
- Goal for each meeting is to improve or correct just one aspect of the business.
- Become a Strategist
- Create a plan to accomplish your long term goal.
- Use tactics to reach this goal.
- Stellar Employees
- Know the personality of a great sales person.
- This is someone who can start with nothing, and in time exceed your expectations.
- Use the ‘Attack’ in screening calls before offering an interview.
- See how someone handles rejection.
- Do they accept it or do they turn around and try to sell themselves to you?
- See how someone handles rejection.
- Know the personality of a great sales person.
- Best Buyer Strategy
- Use a strategy call the Dream 100
- Go above and beyond to capture and keep these clients.
- Stay in their faces!
- Referrals
- Extremely important.
- Offer clients incentives for recommending your business.
- Use a strategy call the Dream 100
- Seven ‘Musts’ of Marketing
- Advertising, direct mail, corporate literature, public relations, personal contact, market education, and internet.
- Stadium Pitch
- Use education-based marketing
- Helps to gain clients, not customers.
- Plan Best Buyer Attack
- Choose the Dream 100 you are going to target and don’t let them forget about you.
- Send gifts with letters bi-weekly, don’t be out of contact for more than a month, follow up gifts and letters with calls to try and schedule an appointment, and always market data not product data. Exploit what makes you better than the competition.
- The Seven Steps to Every Sale
- Establish rapport, find the need, build value, create desire, overcome objections, close the sale, and follow up.
- Your team must be up to date and retrained on these if the business is going to prosper.
- Plan Follow –up Steps
- Establish and maintain a relationship with the client.
- Constantly keep the client interested and excited about you and the sale.
- Set Goals and Measure Success
- Write them down and track progress to report to your staff.
- Maximize Productivity
How are you using what you learned?
I am using this new information to help lay a foundation for my catering business. I am also using this information to improve my thought process on sales; gaining clients, not customers and how to incorporate education-based marketing into a catering business.
Key Changes / Key Actions
- Interview process: using the ‘Attack’ in screening calls
- Send out letters through snail mail to our Dream 100 clients
Source
- Name : The Ultimate Sales Machine
- Author : Chet Holmes
- Summary.com: Link to Book